Frequently Asked Questions

D20hobbies is an online bookstore selling physical books at low prices to customers and children across the United States. We offer books in many categories so there is something for every reader.

Each book listing describes the title, edition, and condition. Please check the product page before ordering. If you have a question about a specific book, contact us and we will be happy to help.

Yes. We carry books for children as well as for teens and adults, in many categories. Our website is intended for parents, guardians, and adults to place orders.

Browse our books at 20hobbies.com, add the titles you want to your cart, and follow the checkout steps. You will receive an email confirmation once your order is placed.

Available payment methods are shown at checkout. All payments are handled by secure third-party payment processors, and we do not store your full card number.

Yes, as long as your order has not shipped yet. Please contact us as soon as possible with your order number. If it has already shipped, you can return it once it arrives under our return policy.

We currently ship to addresses within the United States only.

Once your order ships, delivery usually takes 3-8 business days depending on your location. Orders are typically processed within 1-2 business days. Delivery times are estimates and may be affected by weather or carrier delays.

Shipping costs, if any, are calculated at checkout based on your order and address, so you will see the final amount before you pay.

When your order ships, we will email you a confirmation with a tracking number when available. If you do not see it, check your spam folder or contact us.

If your order has not arrived after 8 business days from the shipping date, please email us with your order number. We will work with the carrier to find your package, and if it is confirmed lost, we will send a replacement or issue a refund.

We offer a 30-day return policy. Books must be returned in the same condition you received them: unread, undamaged, and with no writing or highlighting.

Email us at bookquiicker@gmail.com with your order number and the reason for the return. We will reply with return instructions. Please do not send items back before contacting us.

Once we receive and inspect your return, approved refunds are issued to your original payment method within 5-10 business days. Your bank may take extra time to show the credit.

We are sorry about that. Please email us within 7 days of delivery with your order number and photos of the item and packaging. We will send a replacement or issue a full refund.

Yes. We use secure connections and trusted payment processors, and we do not sell your personal information. You can read more in our Privacy Policy.