{"id":2649,"date":"2026-10-10T11:51:06","date_gmt":"2026-10-10T11:51:06","guid":{"rendered":"https:\/\/20hobbies.com\/?page_id=2649"},"modified":"2026-10-10T11:54:31","modified_gmt":"2026-10-10T11:54:31","slug":"faq","status":"publish","type":"page","link":"https:\/\/20hobbies.com\/?page_id=2649","title":{"rendered":"FAQ&#8217;s"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"2649\" class=\"elementor elementor-2649\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5f8ee5d e-flex e-con-boxed e-con e-parent\" data-id=\"5f8ee5d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c4ee629 elementor-widget elementor-widget-wd_text_block\" data-id=\"c4ee629\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-left\">\n\t\t\t\n\t\t\t<style>\n  .d20-faq {\n    max-width: 800px;\n    margin: 0 auto;\n    padding: 24px 16px;\n    font-family: Arial, Helvetica, sans-serif;\n    color: #222222;\n    line-height: 1.6;\n  }\n\n  .d20-faq h1 {\n    font-size: 32px;\n    margin: 0 0 8px;\n    text-align: center;\n  }\n\n  .d20-faq .d20-intro {\n    text-align: center;\n    color: #555555;\n    margin: 0 0 32px;\n  }\n\n  .d20-faq h2 {\n    font-size: 22px;\n    margin: 36px 0 12px;\n    padding-bottom: 6px;\n    border-bottom: 2px solid #1f4e79;\n    color: #1f4e79;\n  }\n\n  .d20-faq details {\n    border: 1px solid #dddddd;\n    border-radius: 8px;\n    margin-bottom: 10px;\n    background: #ffffff;\n  }\n\n  .d20-faq details[open] {\n    border-color: #1f4e79;\n    background: #f5f9fc;\n  }\n\n  .d20-faq summary {\n    cursor: pointer;\n    padding: 14px 44px 14px 16px;\n    font-weight: bold;\n    font-size: 16px;\n    list-style: none;\n    position: relative;\n  }\n\n  .d20-faq summary::-webkit-details-marker {\n    display: none;\n  }\n\n  .d20-faq summary::after {\n    content: \"+\";\n    position: absolute;\n    right: 16px;\n    top: 50%;\n    transform: translateY(-50%);\n    font-size: 22px;\n    color: #1f4e79;\n  }\n\n  .d20-faq details[open] summary::after {\n    content: \"\\2212\";\n  }\n\n  .d20-faq summary:hover {\n    background: #eef4f9;\n    border-radius: 8px;\n  }\n\n  .d20-faq summary:focus-visible {\n    outline: 3px solid #1f4e79;\n    outline-offset: 2px;\n  }\n\n  .d20-faq .d20-answer {\n    padding: 0 16px 16px;\n  }\n\n  .d20-faq .d20-answer p {\n    margin: 0 0 10px;\n  }\n\n  .d20-faq .d20-answer p:last-child {\n    margin-bottom: 0;\n  }\n\n  .d20-faq a {\n    color: #1f4e79;\n  }\n\n  .d20-faq .d20-contact {\n    margin-top: 40px;\n    padding: 20px;\n    background: #f5f9fc;\n    border: 1px solid #dddddd;\n    border-radius: 8px;\n    text-align: center;\n  }\n\n  .d20-faq .d20-contact h2 {\n    margin: 0 0 10px;\n    border: none;\n    padding: 0;\n  }\n\n  @media (max-width: 600px) {\n    .d20-faq h1 {\n      font-size: 26px;\n    }\n    .d20-faq h2 {\n      font-size: 20px;\n    }\n    .d20-faq summary {\n      font-size: 15px;\n    }\n  }\n<\/style>\n\n<div class=\"d20-faq\">\n\n  <h1>Frequently Asked Questions<\/h1>\n  <p class=\"d20-intro\">Quick answers about ordering, shipping, returns, and more at D20hobbies.<\/p>\n\n  <h2>About Us<\/h2>\n\n  <details>\n    <summary>What is D20hobbies?<\/summary>\n    <div class=\"d20-answer\">\n      <p>D20hobbies is an online bookstore selling physical books at low prices to customers and children across the United States. We offer books in many categories so there is something for every reader.<\/p>\n    <\/div>\n  <\/details>\n\n  <details>\n    <summary>Are your books new or used?<\/summary>\n    <div class=\"d20-answer\">\n      <p>Each book listing describes the title, edition, and condition. Please check the product page before ordering. If you have a question about a specific book, contact us and we will be happy to help.<\/p>\n    <\/div>\n  <\/details>\n\n  <details>\n    <summary>Do you sell books for children?<\/summary>\n    <div class=\"d20-answer\">\n      <p>Yes. We carry books for children as well as for teens and adults, in many categories. Our website is intended for parents, guardians, and adults to place orders.<\/p>\n    <\/div>\n  <\/details>\n\n  <h2>Orders and Payment<\/h2>\n\n  <details>\n    <summary>How do I place an order?<\/summary>\n    <div class=\"d20-answer\">\n      <p>Browse our books at <a href=\"https:\/\/20hobbies.com\/\">20hobbies.com<\/a>, add the titles you want to your cart, and follow the checkout steps. You will receive an email confirmation once your order is placed.<\/p>\n    <\/div>\n  <\/details>\n\n  <details>\n    <summary>What payment methods do you accept?<\/summary>\n    <div class=\"d20-answer\">\n      <p>Available payment methods are shown at checkout. All payments are handled by secure third-party payment processors, and we do not store your full card number.<\/p>\n    <\/div>\n  <\/details>\n\n  <details>\n    <summary>Can I change or cancel my order?<\/summary>\n    <div class=\"d20-answer\">\n      <p>Yes, as long as your order has not shipped yet. Please contact us as soon as possible with your order number. If it has already shipped, you can return it once it arrives under our return policy.<\/p>\n    <\/div>\n  <\/details>\n\n  <h2>Shipping and Delivery<\/h2>\n\n  <details>\n    <summary>Where do you ship?<\/summary>\n    <div class=\"d20-answer\">\n      <p>We currently ship to addresses within the United States only.<\/p>\n    <\/div>\n  <\/details>\n\n  <details>\n    <summary>How long does delivery take?<\/summary>\n    <div class=\"d20-answer\">\n      <p>Once your order ships, delivery usually takes 3-8 business days depending on your location. Orders are typically processed within 1-2 business days. Delivery times are estimates and may be affected by weather or carrier delays.<\/p>\n    <\/div>\n  <\/details>\n\n  <details>\n    <summary>How much does shipping cost?<\/summary>\n    <div class=\"d20-answer\">\n      <p>Shipping costs, if any, are calculated at checkout based on your order and address, so you will see the final amount before you pay.<\/p>\n    <\/div>\n  <\/details>\n\n  <details>\n    <summary>How can I track my order?<\/summary>\n    <div class=\"d20-answer\">\n      <p>When your order ships, we will email you a confirmation with a tracking number when available. If you do not see it, check your spam folder or contact us.<\/p>\n    <\/div>\n  <\/details>\n\n  <details>\n    <summary>My package has not arrived. What should I do?<\/summary>\n    <div class=\"d20-answer\">\n      <p>If your order has not arrived after 8 business days from the shipping date, please email us with your order number. We will work with the carrier to find your package, and if it is confirmed lost, we will send a replacement or issue a refund.<\/p>\n    <\/div>\n  <\/details>\n\n  <h2>Returns and Refunds<\/h2>\n\n  <details>\n    <summary>What is your return policy?<\/summary>\n    <div class=\"d20-answer\">\n      <p>We offer a 30-day return policy. Books must be returned in the same condition you received them: unread, undamaged, and with no writing or highlighting.<\/p>\n    <\/div>\n  <\/details>\n\n  <details>\n    <summary>How do I return a book?<\/summary>\n    <div class=\"d20-answer\">\n      <p>Email us at <a href=\"mailto:bookquiicker@gmail.com\">bookquiicker@gmail.com<\/a> with your order number and the reason for the return. We will reply with return instructions. Please do not send items back before contacting us.<\/p>\n    <\/div>\n  <\/details>\n\n  <details>\n    <summary>When will I get my refund?<\/summary>\n    <div class=\"d20-answer\">\n      <p>Once we receive and inspect your return, approved refunds are issued to your original payment method within 5-10 business days. Your bank may take extra time to show the credit.<\/p>\n    <\/div>\n  <\/details>\n\n  <details>\n    <summary>What if my book arrives damaged or I received the wrong one?<\/summary>\n    <div class=\"d20-answer\">\n      <p>We are sorry about that. Please email us within 7 days of delivery with your order number and photos of the item and packaging. We will send a replacement or issue a full refund.<\/p>\n    <\/div>\n  <\/details>\n\n  <h2>Privacy and Security<\/h2>\n\n  <details>\n    <summary>Is my personal information safe?<\/summary>\n    <div class=\"d20-answer\">\n      <p>Yes. We use secure connections and trusted payment processors, and we do not sell your personal information. You can read more in our Privacy Policy.<\/p>\n    <\/div>\n  <\/details>\n\n  <div class=\"d20-contact\">\n    <h2>Still Have Questions?<\/h2>\n    <p>We are happy to help.<\/p>\n    <p>\n      Email: <a href=\"mailto:bookquiicker@gmail.com\">bookquiicker@gmail.com<\/a><br>\n      Phone: <a href=\"tel:+18592803865\">+1 (859) 280-3865<\/a><br>\n      361 Southland Dr, Lexington, Kentucky 40503, United States\n    <\/p>\n  <\/div>\n\n<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Frequently Asked Questions Quick answers about ordering, shipping, returns, and more at D20hobbies. About Us What is D20hobbies? 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